Last updated 29 October 2026
Disclaimer
Awrora is operated by UL CORP LTD. English is the controlling language of these documents.
This Disclaimer applies to Awrora and related public materials operated by UL CORP LTD. It should be read with our Terms of service, Privacy policy, and Acceptable use policy.
1. Informational software — not professional advice
Awrora is operations software for hospitality businesses. Content in the product, on our website, in guides, and from optional Mayday AI features is for operational support only. It is not legal, tax, accounting, immigration, medical, or financial advice. You are responsible for compliance with laws that apply to your properties, staff, and guests.
2. No guarantee of uninterrupted or error-free service
We work to keep the Service available and accurate, but we do not warrant that it will be uninterrupted, timely, secure, or free of defects. Features may change. Outages, maintenance, third-party failures, and force majeure can affect availability. See also Billing terms and Security.
3. AI and automated suggestions
Optional Mayday AI features may produce summaries, suggestions, or drafts. Outputs can be incomplete, outdated, or wrong. You must review material actions before acting. Do not rely on AI alone for legal, regulatory, medical, or credit decisions about individuals.
4. Channels, payments, and third parties
OTAs, channel managers, payment processors, messaging providers, maps, and identity services are operated by third parties under their own terms. We are not responsible for their outages, fees, policy changes, or data handling beyond what we control as described in our Privacy policy and Data processing policy.
5. Customer content and local duties
You remain responsible for guest data you enter, house rules you publish, prices you set, identity reporting (including police/immigration filings where required), and consumer disclosures to your guests. Awrora does not replace those duties.
6. Limitation of liability
To the fullest extent permitted by law, UL CORP LTD’s liability for the Service is limited as set out in the Terms of service. Nothing in this Disclaimer excludes liability that cannot be excluded under applicable law.
7. Questions
Contact us via the contact page or [email protected].